Return Policy   

At botiquecloud, we recognize that even the most meticulous shoppers may face occasions where their purchases don't meet expectations. To address this, we've crafted a flexible return policy with your satisfaction in mind. Here's what you need to know:  

Initiating a Return:  

You have up to 48 hours from receiving the item to request a return. For eligibility, the item must remain undamaged and free from wear and tear. Keep all tags, packaging, and invoices intact for a smooth return process.  

Easy Return Process:  

Starting a return is hassle-free. Submit a request via email to zetalooptechnowarepvtltd@gmail.com within 48 hours or initiate a return through your personal page. Once we receive your request, clear instructions on the next steps will follow.  

Refund Policy   

Our goal is your delight with every purchase. If a product falls short, our transparent refund policy comes into play:  

Processing Refunds:  

Upon receiving and inspecting the returned item, our team processes refunds within  5 to 7  days, crediting the refunded amount back to your original payment method.  

Quality Assurance:  

We can only issue a refund if the product meets our quality standards. Damage or wear and tear might prevent a refund. Our team thoroughly examines the item before proceeding, committed to simplifying the process with minimal hassle.